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Frequently Asked Questions
Have Any Questions?
If you have any other questions or need further assistance, feel free to contact us. Thank you for choosing The Vintage Box India!
The Vintage Box India is your go-to online shop for exquisite jewelry and accessories. We offer a wide range of products, including earrings, nose pins, bracelets, bangles, necklaces, hair accessories, and stylish bags.
We are an online store based in the vibrant city of Bengaluru, India, offering unique and high-quality jewelry and accessories to customers nationwide. We also have a physical shop in Bengaluru. For more details, visit our Contact Us page.
You can call us, email us, or personally visit our shop located in Bengaluru, India. For more visit Contact UsÂ
Simply browse our collection, add your favorite items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase. You can track your order via the order number you will recieve.
We accept various payment methods, including credit/debit cards, net banking, and popular digital wallets like Paytm and Google Pay.
You can track your order here Track Order. Use the order id you received via email.
If you need to modify or cancel your order, please contact our team as soon as possible. We can accommodate changes or cancellations if the order has not yet been shipped.
Standard delivery typically takes 5-7 business days, while express delivery takes 2-3 business days. Delivery times may vary based on your location.
Many of our items are handcrafted by skilled artisans, ensuring each piece is unique and of the highest quality.
To maintain the beauty of your jewelry, avoid exposure to water, perfumes, and harsh chemicals. Store them in a cool, dry place, preferably in the provided box or a soft cloth pouch.
If you receive a damaged or defective item, please contact our customer service team immediately with photos of the damage. We will arrange for a replacement or refund as per our policy. Read here Return and Refund policy
Currently, we only ship within India. We are working on expanding our services to international customers in the near future.
Yes, we regularly offer promotions and discounts. follow us on social media to stay updated on the latest deals and offers. Follow us on Instagram.
We provide detailed sizing guides for all our jewelry items on their respective product pages. If you need further assistance, please contact our service team. Contact Us
We prioritize using high-quality, hypoallergenic materials for our jewelry to ensure they are safe for sensitive skin. Product descriptions include material details for your peace of mind.
We are currently developing a loyalty program to reward our frequent buyers. Stay tuned for latest updates.